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Travel Insurance

Travel medical insurance is mandatory for all tourists visiting Cuba. This is a requirement of the Cuban Government and all passengers MUST show proof of medical insurance at the time of boarding.

Passengers who are not able to show proof of insurance may be denied boarding without any liability whatsoever on part of the Company and in such case no refund will be provided.

Travel insurance while visiting Cuba can be purchased through Celestyal Cruises. In cooperation with Mondial Assistance we are offering you the opportunity to purchase travel insurance designed for you and with your cruise in mind. Mondial Assistance is one of the leading names worldwide providing travel insurance and assistance services.

Choose the program that best fits your needs and combine it with the benefits of your choice. Your options are:

 

  • (a)    CELESTYAL COMPLETE – Travel Insurance and Assistance 

Assistance, Medical and Hospitalization Expenses / Baggage
English & Spanish - Terms & Conditions

English & Greek - Terms & Conditions

English & French - Terms & Conditions

 

  • (b)    CELESTYAL PLUS* - Travel Insurance and Assistance +Cancellation 

Same as CLELESTYAL COMPLETE plus DEPARTURE CANCELLATION and CIVIL LIABILITY
English & Spanish - Terms & Conditions

English & Greek - Terms & Conditions 

English & French - Terms & Conditions

 

  • (c)    CELESTYAL PREMIUM*  - Travel Insurance and Assistance +Cancellation

Same as CLELESTYAL PLUS with INCREASED LIMITS OF COVER PER PERSON
English & Spanish - Terms & Conditions

English & Greek - Terms & Conditions 

English & French - Terms & Conditions

 

* If you choose to purchase Celestyal Plus or Celestyal Premium these policies must be purchased within 48 hours of booking your cruise.

 

For a comparison regarding limits of cover between the three available products please refer to the table below or click HERE for a downloadable version.

Coverage Information* Celestyal Complete Celestyal Plus Celestyal Premium
Medical and Hospitalization Expenses up to € 100,000 € 100,000 € 150,000
Damage / Loss / Theft of Luggage up to  € 300 € 500 € 700
Luggage Delay up to € 300 € 500 € 700
Repatriation Expenses Unlimited Unlimited Unlimited
Cash Transfer up to  € 5,000 € 5,000 € 5,000
24hour Help and Assistance Unlimited Unlimited Unlimited
Departure Cancellation up to   € 1,200 € 1,600
Civil Liability up to   € 2,000 € 2,000
Legal Assistance up to     € 5,000

Note: *For full details please refer to the Terms and Conditions by following the links provided.  The travel insurance is offered and administered by AGA International S.A.

 

Simply call us after you have made your booking to add travel insurance to your cruise.

Upon completion of the purchase you will receive a confirmation email with the Travel Insurance Certificate, including the contract and conditions of the program.

Mondial Assistance travel insurance is subject to specific Terms & Conditions which you are encouraged to read carefully.  The policy currency (including limits of cover and premium) is Euro, even though your charge might be being in local currency. The travel insurance is non-refundable. For more information, please follow the links above for Travel Insurance Terms & Conditions.

The travel insurance is offered and administered by AGA International S.A., 10 Premetis Str., 17342, Athens. under Policy GRT150002709. This said insurance travel plan provides insurance protection during the covered trip. All the benefits that are provided under the insurance policy are organized and handled by Mondial Assistance on a 24 hour per day basis, 365 days per year, with the condition that:
(1)    The claims administration centre of Mondial Assistance has been previously notified and has been given all the necessary elements.
(2)    The claims administration centre of Mondial Assistance has previously accepted the organization and the undertaking of the coverages, without the prior approval of which no benefit is provided and no compensation is given.

 24 hour Claims Administration Centre: +30 210 99 26 926

By purchasing an insurance program through Celestyal Cruises you confirm and accept that the travel insurance is offered and administered by AGA International S.A., and your personal data will be transmitted to this party.

By purchasing an insurance program through Celestyal Cruises you confirm that you have read and accept the applicable Travel Insurance Terms & Conditions.